Quality Assurance QA Manager Question Answers

This article is about QA Manager Question Answers asked in interview of saudi aramco and other companies at international level.

Quality Assurance QA Manager Question Answers

1. What are the roles of a QA Manager?
   • ► Define and implement the overall QA strategic approach.
   • ► Define and implement the overall QA tactical/operational approach.
   • ► Define and implement an efficient QA operating model to align with the company’s business goals.
   • ► Manage teams across multiple geographic locations, releases and projects.
   • ► Manage and maintain the QA team budget.
   • ► Build the QA area/team, QA team structure, and QA roles and responsibilities based on the projects the QA group would be responsible to deliver.
   • ► Build a strong QA team through better recruitment, retention, training, and performance evaluation.
   • ► Set the overall QA test strategy that includes all the various types of testing being performed by the QA team.
   • ► Determine the scope of the overall QA team based on all the business demand, run the business maintenance work, resource capacity and skill set.
   • ► Provide input from a testing perspective to the delivery release roadmap and project schedule plan, capacity, and deployment to production schedule.
   • ► Maintain the QA team’s capacity planning, utilization and assignment allocations, etc.
   • ► Create and maintain the overall QA Project Plan and Statement of Work (SOW).
2. What is a PQP?
   • SAEP-1154
     Quality Plan: Document specifying which procedures and associated resources shall be applied by whom and when to a specific project, product, process or contract. [ISO 9000]
3. Mention an example in a Quality Policy?
   • Refer to Approved CAT PQP.
4. What SAEP is referred as guidelines to Contractor’s Project quality Plan?
   • SAEP-1154- Guidelines for Contractor’s Quality Plan.
5. What are the eight sections of a PQP?
   • SAEP-1154
     Section 1 Scope (corresponds to section 1 of ISO 9001:2000 and section 5.1 of SAEP-1154}
     Section 2 Normative reference (corresponds to section 2 of ISO 9001:2000 and section 5.2 of SAEP-1154))
     Section 3 Terms and definitions (corresponds to section 3 of ISO 9001:2000 and section 5.3 of SAEP-1154)
     Section 4 Quality Management System (corresponds to section 4 of ISO 9001:2000 and section 5.4 of SAEP-1154)
     Section 5 Management Responsibility (corresponds to section 5 of ISO 9001:2000 and section 5.5 of SAEP-1154)
     Section 6 Resource Management (corresponds to section 6 of ISO 9001:2000 and section 5.6 of SAEP-1154)
     Section 7 Project Execution/Product Realization (corresponds to section 7 of ISO 9001:2000 and section 5.7 of SAEP-1154)
     Section 8 Measurement, Analysis, and Improvement (corresponds to section 8 of ISO 9001:2000 and section 5.8 of SAEP-1154)
6. Explain Management Responsibility & Product Realization?
   • SAEP-1154
     5.5 Management Responsibility
     5.5.1 Management Commitment
     The top management of (contractor) is committed to the development and improvement of the quality management system by:
     • Communicating the importance of meeting Saudi Aramco, regulatory, and legal requirements by (identify how this information is communicated).
     • Establishment of a quality policy and objectives (identify the quality policy and quality objectives for this project.)
     • Conducting management reviews in accordance with Paragraph [reference paragraph number] of this Quality Plan and Schedule Q.
     • Ensuring the availability of necessary resources in accordance with Section [reference Section number] of this Quality plan.
   • 5.7 Project Execution (Product Realization)
   • 5.7.1 Planning of Project Execution
     The (Contractor) shall plan and document the project execution process. The documentation for project execution is stated in paragraph 5.3.2 of this quality plan.
     • The quality objectives for the (design, procurement, construction activities, etc.) are identified in {consider the contract, internal quality objectives, etc.).
       The (design, procurement, construction or Pre-commissioning) processes, documentation, resources, and facilities shall be established for this project. {Describe
       compliance with this requirement. Consider reference to other section of this Quality plan, including matrix or other data developed in Section 1, the resource loaded schedule, other documentation).
       Verification and validation are incorporated into the planning process as follows: (describe how verification and validation activities are incorporated. Consider design review, acceptance testing, planned inspections, approval, etc. The resource loaded schedule may be used to identify verification and validation activities.)
       Acceptance criteria for the work will be developed where appropriate.
       Records attesting to conformity of process and resulting Work shall be maintained by (title). Records include:
     • Inspection reports and certificates
     • Disposition reports
     • Internal quality audit results and closures
     • Records of management reviews
       Project acceptance by Saudi Aramco shall be documented by Mechanical Completion Certificate(s) (MCC).
7. How many QMS do you know? Name One and explain briefly?
   • ISO 9000:2008 QMS Fundamentals & Vocabulary
     ISO 9001:2008 QMS- REQUIREMENTS
     ISO 9004:2008 QMS -Guidelines for Performance Improvements
     ISO 19011:2002 Guidelines on Quality & /or Environmental Management Systems Auditing.
8. What is the function of a QMS to an Organization?
   • SAEP-1154 or ISO 9001:2008
     5.4 Quality Management System
     5.4.1 General Requirements
     In order to implement the QMS, the (contractor) has developed the following matrix that identifies: the process needed to ensure effective operation and control of the processes; availability of information necessary to support the effective operation and monitoring of these processes; methods of measurement, monitoring, and analysis needed in order to implement those actions that will achieve planned results and continual improvement.
9. What are the deliverables mentioned in atta. V of Sch Q?
   • Sch. Q. as per attached in the email.
10. What is an ITP?
    • SAEP-1150
      Inspection & Test Plan (I&TP): An l&TP is a document based on the detailed manufacturing, fabrication and construction program which identifies each process
      description, sets out the related sequence of activities to be Inspected, examined and tested and lists the relevant approved procedures for a particular material, component, assembly, or, in some cases, type of work. It shall include identification of requirements for documents, acceptance criteria to be used, who is responsible for what, the
      inspection surveillance to be performed and the type and level of inspection including hold, witness and review points of Contractor/Sub-contractor and Saudi Aramco. Mandatory Hold
11. What is Quality Assurance?
    • Part of Quality Management focused on fulfilling Quality Requirements.
12. What is Quality Control?
    • Part of Quality Management focused on providing confidence that Quality requirements will be fulfilled.
13. What is an Internal/ audit?
    • ISO 9001:2005 clause 3.9.1 – checking What & How the Company operates VS. What and How they say they do, evaluating the methods used to determine if objectives
      and customer requirements are met and reporting results where actions are taken to conform with the methods and criteria and identify possible improvements.
14. What is a Non Conformity? Contractor: How long you have to wait before you inform the Client officially? What information is included in the letter?
    • Sch.Q 7.5.3 CONTRACTOR, subcontractors, manufacturers and/or suppliers shall document all non-conformities to Contract requirements, approved CONTRACTOR quality plan(s), inspection & test plans, and procedures. CONTRACTOR shall forward to COMPANY records of all recorded non-conformities within 48 hours of issue.
    • 7.5.4 CONTRACTOR shall investigate the root cause of nonconformities and initiate Corrective Actions to prevent recurrence of nonconformities maximum 7 days of the issue date.
15. What is an Inspection Assignment Package (IAP)?
    • Sch. Q
      3.15 CONTRACTOR shall compile and forward to the Company Representative no later than twenty-one (21) calendar days prior to the pre-inspection meeting and start of any fabrication, either at the prime supplier or a major sub-supplier, one electronic version on compact disc {CD) of the CONTRACTOR’s Inspection Assignment Package, and
      forward to COMPANY one complete set via e-mail. For Inspection Level 1, CONTRACTOR shall submit the Inspection Assignment Package fourteen (14) days before final inspection.
      • 3.15.1 The Inspection assignment package shall include the following documents as applicable:
        • 3.15.1.1 A complete copy of the CONTRACTOR’s purchase order including Change Order(s) or subcontract, material requisition, and attachments 3.15.1.2 Copies of sub-supplier’s applicable purchase orders (If these are not available, CONTRACTOR shall provide them to the Company Representative upon placement by the supplier)
        • 3.15.1.3 Applicable COMPANY standards (SAMSS/SAES)
        • 3.15.1.4 Inspection requirements as specified in the applicable COMPANY Form 175
        • 3.15.1.5 Inspection assignment sheet specifying the approved inspector( s) that will perform the inspections
        • 3.15.1.6 Inspection and Test Plans
        • 3.15.1.7 The level of CONTRACTOR inspection (as required by SAER-1972 or Attachment VI to this Schedule “Q”)
        • 3.15.1.8 Agenda for each pre-inspection meeting where appropriate.
16. At what inspection level project material/s be in order for IAP be generated?
    • Sch. Q. Inspection Level 1. Only final inspection is required prior to shipping.
17. How many calendar days are needed prior to scheduling a pre-inspection meeting?
    • Sch. Q.
      3.15 CONTRACTOR shall compile and forward to the Company Representative no later than twenty-one (21) calendar days prior to the pre-inspection meeting and start of any fabrication, either at the prime supplier or a major sub-supplier of the CONTRACTOR ‘s Inspection Assignment Package, and forward to COMPANY one complete set via e­
      mail. For Inspection Level 1. CONTRACTOR shall submit the Inspection Assignment Package Fourteen (14) days before final inspection.